We hope this notice finds you and your family well and safe. Most of our locations are open following the requirements and recommendations from government public health agencies on when and how to safety and responsibly re-open boutiques. We believe that clean is healthy & healthy is beautiful!
With that being said, we think it is proper for us to explain the precautions and steps we’re taking to ensure the safety and health of our team members and our customers. Since our beginning of our brand two years ago, we made best-in-class sterilization and cleanliness our hallmark. Our practices, from the day we opened, exceed the current CDC regulations. During this unprecedented time, I wanted to reassure of how our continued practices fully prepare the brand to neutralize COVID-19 for you and our employees.
Before Your Service
We deep clean our boutique on a nightly basis including the pedi bowls, pedi stations and mani stations.
Our employees, members, and guests wash their hands before each service.
A fresh and new buffer and file are gathered from a clean stock for your service.
A hospital sterilized pouch of implements is prepared for your service use.
During Your Service
The first step of each service is our “cleanse” phase which ensures we start your service with the cleansing of your hands and feet.
Our Artists carefully practice their technique to ensure proper CDC guidelines are upheld throughout the service.
Our Artists and Curators that are on shift are continually cleaning the boutique during any down time they have.
After Your Service
Your station is thoroughly disinfected and prepared for the next guest.
We throw away or allow you to take home the buffer and file used in your service.
Our implements are sterilized with a medically approved sonic cleanser and hospital-grade autoclave machine. Our industry-leading surgical grade autoclave, by Tuttnauer, delivers high temperature (275 degrees) to kill viruses and high pressure (15+ PSI) to kill all bacteria. The benefit is a 100% kill rate.
We package our implements and they are ready to use for the next service.
In the evening we perform another deep clean on our boutique.
At unparalleled times like these, it’s important we recommit to you the efforts we have always taken since our inception to keep you and our team members safe and healthy.